ARRIVAL TIME:Please arrive 20 minutes before your appointment. Your treatment will finish at the scheduled time without time extension.
LATE ARRIVAL:Delay in your arrival time will not be added to the treatment to accommodate next booking.
RESERVATION:Please Pre-Book 1-2 days in advance.
CANCELLATION:Please call us at least 4 hours before your treatment time.
REFUND:Once 10 min from treatment has passed, refund request will not be accepted.
NO VALUABLES:Please do not bring valuables to the spa. Kindly lock your belongings in the designated locker.
LOST ITEMS:Make sure you empty your locker upon departure. The Management Will Not Be Responsible for lost items nor will attend claims.
NO MOBILE & NO SMOKING:Smoking and Mobiles are strictly PROHIBITED in the spa (even if set on silent mode). That is to guarantee the privacy and harmony of the spa.
HEALTH DECLARATIONS:Please fill your consultation card in full details. Kindly notify us if you have high blood pressure, any major surgeries, pregnant, skin allergies or if you have any other health-related issue at the reception. You are wholly responsible for your physical fitness.
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